Support
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Need a hand, hit a bug, or have an idea? We'd love to hear from you.
We usually reply within a couple of business days.
Frequently asked questions
What do I need to run Tapadoo Planner?
A Mac running macOS 26 or later. Tapadoo Planner is a native Mac app.
Where are my plans stored? Is my data private?
Your plans are ordinary documents saved on your Mac; nothing is uploaded or synced unless you export or share it yourself. See our Privacy Policy for the full detail.
How do I report a bug or a crash?
Email support@tapadoo.com with a short description of what happened and the steps that led to it. If the app crashed, an anonymous diagnostic report is sent automatically to help us track it down; it contains no personal information.
How do I request a feature?
We keep a running list. Send your idea to support@tapadoo.com and we'll add it.